Frequently Asked Questions
Everything you need to know about professional STALEKS tools and your order.
What makes STALEKS tools professional-grade?
STALEKS tools are crafted from high-quality AISI 420 or AISI 440 stainless steel, the same grade used for surgical instruments. Each tool is hand-sharpened under a microscope by expert craftsmen to ensure precision and longevity.
How should I sterilize my STALEKS instruments?
Our tools are resistant to all types of sterilization, including autoclaving and dry heat ovens. We recommend following the manufacturer's guidelines for your specific sterilization equipment and using specialized disinfectant solutions.
Do you offer international shipping?
Yes, we ship our professional beauty tools worldwide. Shipping costs and delivery times vary depending on the destination country and are calculated at the checkout page.
What is your return policy for beauty tools?
Due to hygiene and safety standards in the beauty industry, we can only accept returns on unused items in their original, sealed packaging within 30 days of purchase. Defective items are covered under our quality guarantee.
How can I track my order?
Once your order is dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website so you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process for all our customers.